About These Terms
Welcome to Fafoni ("Fafoni", "we", "us", or "our").
These Terms and Conditions ("Terms") govern your use of the Fafoni website, including any content, services, products, resources, programmes, training, consultancy, recruitment-related services, events, and other offerings made available through the website (collectively, the "Services").
By accessing or using our website, creating an account, purchasing a Service, submitting information, or otherwise interacting with Fafoni, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the website or purchase our Services.
Fafoni may update these Terms from time to time. The version in force at the time you use the website or purchase a Service will generally apply, unless otherwise required by law.
About Fafoni
Fafoni is a project management ecosystem providing services and resources designed to support learning, professional development, career development, project management capability, and related professional opportunities.
Our Services may include, but are not limited to:
- professional and project management training;
- examination preparation and educational programmes;
- consultancy and advisory services;
- career and professional development services;
- recruitment-related services and opportunities;
- workshops, events, webinars and other learning experiences;
- digital resources, templates, guides and other educational materials;
- community and networking opportunities; and
- other services introduced by Fafoni from time to time.
The specific Services available may change as Fafoni develops.
Eligibility
You must be legally capable of entering into a binding contract to purchase our Services.
Where a Service has a specific age, qualification, experience, geographical, professional, or other eligibility requirement, you are responsible for ensuring that you meet that requirement before purchasing or participating.
You agree to provide accurate and complete information when registering for or purchasing a Service.
Using the Website
You agree to use the website lawfully and responsibly.
You must not:
- use the website for any unlawful or fraudulent purpose;
- attempt to gain unauthorised access to the website, accounts, systems, or data;
- interfere with the operation or security of the website;
- introduce malicious software, viruses, or other harmful material;
- copy, reproduce, distribute, or commercially exploit Fafoni content without permission;
- impersonate another person or organisation;
- use information obtained through the website for unlawful purposes; or
- use the website in a way that could damage Fafoni, our users, partners, or service providers.
We reserve the right to suspend or restrict access where we reasonably believe these Terms have been breached.
Our Services
The information provided on the website is intended to describe our Services as accurately as reasonably possible.
However, descriptions, availability, schedules, instructors, speakers, programme structures, resources, and other details may change where reasonably necessary.
Where you purchase a specific Service, the description, price, booking information, and any additional terms presented to you at the point of purchase will form part of the agreement between you and Fafoni.
Where there is a conflict between these Terms and specific terms provided for a particular Service, the specific Service terms will apply to the extent of that conflict.
Training and Educational Services
Fafoni may provide training, examination preparation, educational programmes, workshops, and related resources.
Our training and educational Services are intended to support learning and preparation. However, we do not guarantee that participation in a programme will result in:
- passing an examination;
- obtaining a qualification or certification;
- securing employment;
- receiving a promotion or salary increase;
- obtaining a particular professional outcome; or
- achieving any other specific result.
Examination dates, eligibility requirements, certification requirements, examination fees, and examination decisions may be controlled by third-party awarding or professional bodies.
Unless expressly stated otherwise, purchasing Fafoni training does not automatically include examination fees, examination registration, certification fees, or other third-party charges.
Consultancy and Advisory Services
Where Fafoni provides consultancy, advisory, coaching, mentoring, or similar Services, any information provided is based on the information available to us at the time.
Unless expressly agreed in writing, our Services do not constitute legal, financial, medical, tax, or other regulated professional advice.
You remain responsible for decisions you make based on information, recommendations, or guidance provided through our Services.
Recruitment and Career Services
Fafoni may provide recruitment, career-development, candidate-support, vacancy, or employment-related Services.
Unless expressly stated otherwise, Fafoni does not guarantee that:
- a candidate will obtain employment;
- a candidate will be shortlisted or interviewed;
- a candidate will receive an offer;
- an employer will hire a candidate;
- a vacancy will remain available; or
- a particular salary, position, or career outcome will be achieved.
Where recruitment or employment opportunities involve third parties, the relevant employer or organisation may have its own terms, requirements, selection procedures, and decision-making processes.
Fafoni is not responsible for decisions made independently by employers, recruiters, candidates, or other third parties.
Accounts and Registration
Certain parts of the website may require you to create an account or submit registration information.
You are responsible for keeping your login details confidential and for all activity carried out through your account, except where such responsibility cannot legally be imposed on you.
You must notify us promptly if you believe your account has been accessed without authorisation.
We reserve the right to suspend or terminate an account where necessary to protect the website, our users, or our legitimate interests.
Payments
Where a Service requires payment, the applicable price will be displayed before you complete your purchase.
Prices may be displayed in pounds sterling (GBP) or another currency specified at checkout.
Payments may be processed by third-party payment providers. By making a payment, you agree to comply with the applicable payment provider's terms.
We reserve the right to change our prices. Price changes will not affect an order that you have already completed unless otherwise permitted by law or agreed with you.
Refunds, Cancellations and Rescheduling
Refund, cancellation, and rescheduling rights may vary depending on the Service purchased.
Where a specific refund or cancellation policy applies to a Service, that policy will be provided to you before or at the time of purchase and will form part of your agreement with Fafoni.
Nothing in these Terms is intended to remove or restrict any statutory rights you may have as a consumer under applicable UK law.
For Services involving scheduled training sessions, consultations, programmes, digital resources, or other services that begin after purchase, your cancellation and refund rights may be affected by whether the Service has already commenced and whether digital or other resources have been accessed.
Where applicable, you may be required to expressly request that a Service begins during a statutory cancellation period and acknowledge the consequences of requesting early performance.
Digital Resources and Intellectual Property
Unless otherwise stated, all content made available through Fafoni, including:
- text;
- graphics;
- logos;
- branding;
- photographs;
- videos;
- audio;
- presentations;
- training materials;
- templates;
- guides;
- documents;
- downloadable resources;
- course materials; and
- website design and functionality
is owned by or licensed to Fafoni and is protected by applicable intellectual property laws.
Where we provide materials for your personal or internal professional use, you may use them for that purpose only.
You must not, without our prior written permission:
- reproduce or republish Fafoni materials;
- sell or commercially distribute our materials;
- share paid course materials with people who have not purchased them;
- upload our materials to publicly accessible websites or platforms;
- remove copyright or ownership notices; or
- create derivative commercial products from our materials.
All rights not expressly granted to you are reserved.
User-Generated Content
Where the website allows you to submit comments, reviews, photographs, testimonials, forum posts, applications, profiles, or other content ("User Content"), you remain responsible for that content.
You must ensure that your User Content:
- is accurate where it purports to state facts;
- does not infringe another person's intellectual property or privacy rights;
- is not unlawful, defamatory, threatening, abusive, discriminatory, or fraudulent; and
- does not contain malicious software or harmful material.
By submitting User Content, you grant Fafoni permission to use, store, reproduce, and display that content as reasonably necessary to operate and promote the relevant Service, subject to our Privacy Policy and applicable law.
We reserve the right to remove User Content that we reasonably believe breaches these Terms.
Testimonials and Reviews
If you voluntarily provide a testimonial or review, Fafoni may use it for marketing and promotional purposes, subject to applicable law.
We will not knowingly present a testimonial in a materially misleading manner.
You should not provide a testimonial that contains confidential information belonging to another person or organisation.
Third-Party Services and Links
The website may contain links to, integrations with, or references to third-party websites, platforms, professional organisations, employers, payment providers, examination bodies, or other services.
These third parties operate independently from Fafoni and may have their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party websites or services, except where liability cannot lawfully be excluded.
Availability of the Website
We aim to keep the website available and functioning properly, but we do not guarantee that it will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, technical issues, or other operational reasons.
Information on the Website
We aim to ensure that information published on the website is accurate and up to date.
However, information may occasionally contain errors, omissions, or outdated information.
We reserve the right to correct, update, amend, or remove website content without prior notice.
Nothing on the website constitutes a guarantee of any particular professional, educational, financial, employment, or career outcome.
Privacy and Data Protection
Your privacy is important to us.
Our collection, use, storage, and processing of personal information is governed by our Privacy Policy.
By using the website, you acknowledge that you have read our Privacy Policy and understand how we process personal information.
Where applicable, Fafoni will process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data-protection laws.
- Privacy Policy
- Read our Privacy Policy
Confidentiality
Where you provide confidential information to Fafoni in connection with a Service, we will take reasonable steps to protect that information, subject to our legal obligations and Privacy Policy.
You should not submit confidential information belonging to another person or organisation unless you have permission to do so.
Where a particular consultancy, recruitment, or professional engagement requires additional confidentiality obligations, those obligations may be set out in a separate agreement.
Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Subject to the above, Fafoni will not be responsible for losses that:
- were not reasonably foreseeable;
- were not caused by our breach of these Terms;
- result from your misuse of the website or Services; or
- arise from independent acts or decisions of third parties.
Where you purchase Services as a consumer, nothing in these Terms affects your statutory rights.
Where permitted by law, our liability in relation to a particular Service will be limited to the amount you paid for that Service, subject to any mandatory legal rights or protections that apply.
Indemnity
To the extent permitted by law, you agree to compensate Fafoni for reasonable losses, costs, liabilities, and expenses arising from your unlawful use of the website, your breach of these Terms, or your infringement of another person's rights.
This clause does not apply to the extent that the relevant loss was caused by Fafoni's own breach of these Terms or applicable law.
Suspension and Termination
We may suspend or terminate your access to the website or particular Services where:
- you materially breach these Terms;
- you engage in fraudulent or unlawful activity;
- your conduct creates a risk to Fafoni or another user;
- required by law; or
- necessary to protect the security or integrity of our systems.
Termination will not affect rights or obligations that arose before termination.
Events Beyond Our Control
We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, serious technical failures, internet or telecommunications failures, industrial disputes, government action, public emergencies, or other events beyond our reasonable control.
Where reasonably possible, we will take appropriate steps to minimise disruption and communicate material changes to affected customers.
Changes to Fafoni
Fafoni is a developing platform and our Services, features, content, pricing, programmes, and business model may evolve over time.
We may add, remove, modify, or replace features and Services.
Where a change materially affects a Service you have already purchased, we will provide appropriate notice where required by law.
Complaints
If you have a complaint or concern about Fafoni or one of our Services, please contact us first so that we have an opportunity to resolve the matter.
- hello@fafoni.com
Please include:
- your name;
- relevant order or booking information;
- the Service involved; and
- details of your concern.
We will aim to respond within a reasonable period.
Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales, unless applicable law requires otherwise.
Where you are a consumer, you may also have rights under the mandatory laws of the country in which you live.
Subject to those rights, the courts of England and Wales will have jurisdiction over disputes arising from these Terms.
General
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
A failure by Fafoni to enforce a provision of these Terms does not mean that we waive our right to enforce it later.
These Terms, together with any applicable Service-specific terms, Privacy Policy, and other terms expressly incorporated into your purchase, constitute the agreement between you and Fafoni regarding your use of the relevant Services.
Contact Us
If you have any questions about these Terms or Fafoni's Services, please contact us:
- Website
- www.fafoni.com
- hello@fafoni.com